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CaseSeverityStatusOccurrencesActorUpdated
SUP-TTUK42Verify GitLab release-to-deployment traceabilitySupportMinerci failure · GitLab integration · high priority · single customermediumVerifying1No fingerprintUnassignedSUP-TTUJ3GWebhook retries add duplicate timeline entriesSupportMinerbug · Event ingestion · high priority · multiple customershighIn progress1demo:webhook-retry-timeline-duplicateUnassignedSUP-TTUJPJAdd reusable autonomy presets per ProductSupportMinerfeature request · Agent policy · normal priority · multiple customerslowNew1No fingerprintUnassignedSUP-TTUI71How do I connect an external AI agent to SupportMiner?SupportMinerquestion · Actor access · normal priority · single customerlowTriaged1No fingerprintUnassignedSUP-QS25LKExact dedupe acceptance 1786580765Unattributed producterror · acceptance · normal priority · unknownmediumTriaged5acceptance exact fingerprint 1786580765UnassignedSUP-QS267WDifferent exact fingerprint 1786580765Unattributed producterror · acceptance · normal priority · unknownlowNew1different-fingerprint-1786580765UnassignedSUP-QO52F4SSO callback loses workspace redirectUnattributed producterror · Identity · normal priority · unknownmediumTriaged2demo:identity:sso-redirectUnassignedSUP-1192D32AAcceptance intake 1786578196Unattributed producterror · Unspecified component · normal priority · unknownmediumNew1No fingerprintUnassignedSUP-E7967609GitLab pipeline failed: sites/supportminer on demo-fixtureUnattributed producterror · sites/supportminer · normal priority · unknownlowNew2gitlab:pipeline:253e6ffd1f8f985db5d497c0be90470d1af8f69762b5be7c8fb5228a13bf3d9bUnassignedSUP-QO501VWebhook retries duplicate timeline notesUnattributed producterror · Integrations · normal priority · unknownhighNew11demo:webhooks:duplicate-timeline-noteUnassignedSUP-QO4YM7Invoice export stalls after large attachment batchUnattributed producterror · Exports · normal priority · unknownmediumNew6demo:exports:attachment-batch-timeoutUnassigned