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Workspace history
Attributable changes across workspace policy, identities, products, keys, and approvals.
case_comment · 7f5a9fd7-2a4a-4542-85c7-6bb04019a3a1 · public_intake
{
"old": null,
"new": {
"caseId": "78433398-e9e3-44af-987e-a5acc667bb55",
"content": "Greetings\r\n\r\nSubmit supportminer.com in Google's Search Index to be displayed in online search results!\r\n\r\nFeature supportminer.com here:\r\n\r\nsearchregister.live",
"visibility": "public"
},
"detail": {}
}case_comment · ffd323f6-c57b-4878-a2b5-51b4898427d0 · public_intake
{
"old": null,
"new": {
"caseId": "78433398-e9e3-44af-987e-a5acc667bb55",
"content": "Hey\r\n\r\nInclude supportminer.com in Google's Search Index to be displayed in online search results!\r\n\r\nFeature supportminer.com today:\r\n\r\nsearchregister.live",
"visibility": "public"
},
"detail": {}
}case_comment · 67634cb7-1241-4a3a-abbf-2fff32fe5de8 · public_intake
{
"old": null,
"new": {
"caseId": "78433398-e9e3-44af-987e-a5acc667bb55",
"content": "Hello\r\n\r\nList supportminer.com in Google's Search Index and have it show up in Google search results!\r\n\r\nList supportminer.com here:\r\n\r\nsearchregister.pro",
"visibility": "public"
},
"detail": {}
}case_comment · fb952fe2-a9ea-46f0-8d52-a84968f3b442 · public_intake
{
"old": null,
"new": {
"caseId": "78433398-e9e3-44af-987e-a5acc667bb55",
"content": "Hello\r\n\r\nFeature supportminer.com in Google's Search Index and have it appear in Google search results!\r\n\r\nRegister supportminer.com here:\r\n\r\nsearchregister.org",
"visibility": "public"
},
"detail": {}
}case_customer_follow · ac611789-418c-4e4e-b19e-c8cd276805d8 · customer_portal
{
"old": null,
"new": {
"action": "customer.case_followed",
"customerId": "59528025-e18b-4c18-8cfd-0155f9ff97e0",
"followedAt": "2026-08-19T22:34:03.337Z",
"unfollowedAt": null,
"customerDisplayName": "Steve Portal Test",
"notificationEnabled": true
},
"detail": {
"action": "customer.case_followed",
"customerId": "59528025-e18b-4c18-8cfd-0155f9ff97e0",
"customerDisplayName": "Steve Portal Test"
}
}case · b82645d5-c55c-44c0-89fb-6aa3e2e9a7bc · api
{
"old": {
"organizations": []
},
"new": {
"organizations": [
{
"id": "af1b1260-d1c5-412f-9b7a-46df709c0678",
"name": "404ops Demo Customer",
"slug": "404ops-demo-customer",
"active": true
}
]
},
"detail": {}
}customer_invitation · 2475f511-a1a7-42ce-9498-0ec9b5532f5f · customer_portal
{
"old": null,
"new": {
"acceptedAt": "2026-08-19T22:33:00.919Z",
"customerId": "59528025-e18b-4c18-8cfd-0155f9ff97e0",
"inviterActorId": "cc550235-f9ea-497a-b74c-2069f16c8f4b",
"organizationIds": [
"af1b1260-d1c5-412f-9b7a-46df709c0678"
]
},
"detail": {}
}customer_invitation · 2475f511-a1a7-42ce-9498-0ec9b5532f5f · api
{
"old": null,
"new": {
"email": "[email protected]",
"expiresAt": "2026-08-27T00:00:00.000Z",
"displayName": "Steve Portal Test",
"organizationIds": [
"af1b1260-d1c5-412f-9b7a-46df709c0678"
]
},
"detail": {}
}customer_invitation · 84d9dac3-7a27-4551-b93d-0501db17eb84 · customer_portal
{
"old": null,
"new": {
"acceptedAt": "2026-08-19T22:31:28.155Z",
"customerId": "9f53d45a-9d91-4b0b-85c3-d7d734d8d9cd",
"inviterActorId": "cc550235-f9ea-497a-b74c-2069f16c8f4b",
"organizationIds": [
"af1b1260-d1c5-412f-9b7a-46df709c0678"
]
},
"detail": {}
}customer_invitation · 84d9dac3-7a27-4551-b93d-0501db17eb84 · api
{
"old": null,
"new": {
"email": "[email protected]",
"expiresAt": "2026-08-27T00:00:00.000Z",
"displayName": "Steve White",
"organizationIds": [
"af1b1260-d1c5-412f-9b7a-46df709c0678"
]
},
"detail": {}
}customer_invitation · 63dbdc89-a2f7-4436-ae3d-391f1da77c2b · api
{
"old": null,
"new": {
"email": "[email protected]",
"expiresAt": "2026-08-27T00:00:00.000Z",
"displayName": "Steve White",
"organizationIds": [
"af1b1260-d1c5-412f-9b7a-46df709c0678"
]
},
"detail": {}
}customer_invitation · 075db899-86ea-40e6-85bc-ac8894181baf · api
{
"old": null,
"new": {
"email": "[email protected]",
"expiresAt": "2026-08-27T00:00:00.000Z",
"displayName": "Steve White",
"organizationIds": [
"af1b1260-d1c5-412f-9b7a-46df709c0678"
]
},
"detail": {}
}organization · af1b1260-d1c5-412f-9b7a-46df709c0678 · api
{
"old": null,
"new": {
"name": "404ops Demo Customer",
"slug": "404ops-demo-customer",
"active": true
},
"detail": {}
}workspace_membership · a54c0086-2def-4b2c-897f-6b935da9d5fb · oidc
{
"old": null,
"new": {
"role": "owner",
"userId": "702c5417-5333-40b6-b28f-cd64d934ab27",
"actorId": "cc550235-f9ea-497a-b74c-2069f16c8f4b",
"oidcIssuer": "https://gitlab.404ops.com"
},
"detail": {}
}case_knowledge_proposal · a99fdc8a-2c15-40d2-b1b5-32e308de691c · api
{
"old": {
"decision": null
},
"new": {
"decision": "rejected",
"knowledgeId": null
},
"detail": {
"rationale": "End-to-end smoke test of the public answer promotion path; not real knowledge."
}
}case_knowledge_proposal · a99fdc8a-2c15-40d2-b1b5-32e308de691c · api
{
"old": null,
"new": {
"kind": "solution",
"title": "Promotion smoke test answer",
"caseId": "b82645d5-c55c-44c0-89fb-6aa3e2e9a7bc",
"productId": null,
"sourceCommentId": "5e5d8b36-6cd3-4fb2-9124-006f1c188ab6"
},
"detail": {
"rationale": "Verifying the public answer promotion path end to end."
}
}case · 3c653ec4-3044-404f-a8d3-9e9a1d784f46 · api
{
"old": {
"visibility": "private"
},
"new": {
"visibility": "public"
},
"detail": {}
}case · 5ad7e19d-2a67-4e91-a472-366ebf7cc14c · api
{
"old": {
"visibility": "private"
},
"new": {
"visibility": "public"
},
"detail": {}
}case · fac4c805-e6b1-4f4a-b05f-e202c6240e63 · api
{
"old": {
"visibility": "private"
},
"new": {
"visibility": "public"
},
"detail": {}
}case · 78433398-e9e3-44af-987e-a5acc667bb55 · api
{
"old": {
"visibility": "private"
},
"new": {
"visibility": "public"
},
"detail": {}
}case · c36172cf-544d-4828-82fb-ffda84f1aef4 · public_intake
{
"old": null,
"new": {
"status": "new",
"displayId": "SUP-7833497F",
"visibility": "private"
},
"detail": {}
}case_comment · d62c13a0-0b96-4ab2-841c-a0edc3def9c5 · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Direct rate acceptance 5",
"visibility": "public"
},
"detail": {}
}case_comment · 22fca158-8c86-4a6e-9d33-e9987c38c5c0 · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Direct rate acceptance 4",
"visibility": "public"
},
"detail": {}
}case_comment · ffd1c0f1-ea40-43e7-b802-a8470887912e · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Direct rate acceptance 3",
"visibility": "public"
},
"detail": {}
}case_comment · 8fa98da3-67fa-46be-8132-f461e31ad6c7 · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Direct rate acceptance 2",
"visibility": "public"
},
"detail": {}
}case_comment · f3c3d3ca-7302-4129-81be-5f9d01305371 · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Direct rate acceptance 1",
"visibility": "public"
},
"detail": {}
}case_comment · c0d51eb2-65d7-44b5-8801-921ee6728f93 · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Rate acceptance 6",
"visibility": "public"
},
"detail": {}
}case_comment · 08de5785-74f8-404c-8883-6e407a9c3cac · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Rate acceptance 5",
"visibility": "public"
},
"detail": {}
}case_comment · 293e634b-b39e-44ae-84b9-93e1f1d0e59f · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Rate acceptance 4",
"visibility": "public"
},
"detail": {}
}case_comment · ebfdab40-e451-4a10-bce9-38ffdb932be5 · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Rate acceptance 3",
"visibility": "public"
},
"detail": {}
}case_comment · 41426533-c071-4f12-a587-b4e69401c22e · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Rate acceptance 2",
"visibility": "public"
},
"detail": {}
}case_comment · 5df6b5f6-c6ca-4d72-90ae-8b286bfe919f · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Rate acceptance 1",
"visibility": "public"
},
"detail": {}
}case_comment · 3035952f-0915-43e4-9914-623e6e3dc07c · public_intake
{
"old": null,
"new": {
"caseId": "089c85bc-9229-4d40-81a2-3f6fa5be8728",
"content": "Anonymous public acceptance comment",
"visibility": "public"
},
"detail": {}
}case · 15883182-baaa-4c43-84ed-115ff1288322 · event_ingestion
{
"old": {
"status": "triaged",
"severity": "low",
"occurrenceCount": 4
},
"new": {
"status": "triaged",
"severity": "medium",
"occurrenceCount": 5
},
"detail": {
"source": "acceptance harness",
"fingerprint": "acceptance exact fingerprint 1786580765",
"occurrenceId": "d26684ee-2111-4e31-b8ec-a7b4e4ea3ccc",
"externalEventId": "threshold-5-1786580782"
}
}case · 15883182-baaa-4c43-84ed-115ff1288322 · event_ingestion
{
"old": {
"status": "triaged",
"severity": "low",
"occurrenceCount": 3
},
"new": {
"status": "triaged",
"severity": "low",
"occurrenceCount": 4
},
"detail": {
"source": "acceptance harness",
"fingerprint": "acceptance exact fingerprint 1786580765",
"occurrenceId": "b9d643f5-024b-461f-97a8-56ab89b57c29",
"externalEventId": "threshold-4-1786580782"
}
}case · 15883182-baaa-4c43-84ed-115ff1288322 · event_ingestion
{
"old": {
"status": "verifying",
"severity": "low",
"occurrenceCount": 2
},
"new": {
"status": "triaged",
"severity": "low",
"occurrenceCount": 3
},
"detail": {
"source": "acceptance harness",
"fingerprint": "acceptance exact fingerprint 1786580765",
"occurrenceId": "3f01dab2-672b-4302-babd-52cc93109a91",
"externalEventId": "reopen-1786580782"
}
}case · 15883182-baaa-4c43-84ed-115ff1288322 · event_ingestion
{
"old": {
"status": "verifying",
"resolvedAt": null
},
"new": {
"status": "triaged",
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},
"detail": {
"reason": "new_exact_occurrence",
"source": "acceptance harness",
"occurrenceId": "3f01dab2-672b-4302-babd-52cc93109a91",
"externalEventId": "reopen-1786580782"
}
}case · a3e2dd32-d6c1-41ca-8dbb-5f4e6364c423 · event_ingestion
{
"old": null,
"new": {
"status": "new",
"severity": "low",
"occurrenceCount": 1
},
"detail": {
"source": "acceptance harness",
"fingerprint": "different-fingerprint-1786580765",
"occurrenceId": "b646dd5d-a3fc-4b23-a8c8-b84e443295b9",
"externalEventId": "event-3-1786580765"
}
}case · 15883182-baaa-4c43-84ed-115ff1288322 · event_ingestion
{
"old": {
"status": "new",
"severity": "low",
"occurrenceCount": 1
},
"new": {
"status": "new",
"severity": "low",
"occurrenceCount": 2
},
"detail": {
"source": "acceptance harness",
"fingerprint": "acceptance exact fingerprint 1786580765",
"occurrenceId": "f4ad9e01-542e-4c82-b984-e5da0893ef21",
"externalEventId": "event-2-1786580765"
}
}case · 15883182-baaa-4c43-84ed-115ff1288322 · event_ingestion
{
"old": null,
"new": {
"status": "new",
"severity": "low",
"occurrenceCount": 1
},
"detail": {
"source": "acceptance harness",
"fingerprint": "acceptance exact fingerprint 1786580765",
"occurrenceId": "3e1a7ba7-25ff-4eed-8587-b648ffc2446e",
"externalEventId": "event-1-1786580765"
}
}case · b82645d5-c55c-44c0-89fb-6aa3e2e9a7bc · api
{
"old": {
"status": "resolved"
},
"new": {
"status": "triaged"
},
"detail": {
"reason": "new_occurrence",
"occurrenceId": "c39bbe3b-8194-487d-b5d0-d068e7fda3a1"
}
}case_verification · 4b041266-1b21-4e36-83d3-8721b493f326 · api
{
"old": null,
"new": {
"caseId": "b82645d5-c55c-44c0-89fb-6aa3e2e9a7bc",
"method": "browser",
"outcome": "passed",
"summary": "Acceptance fixture: callback path reproduced and corrected behavior confirmed",
"sourceUrl": "https://demo.supportminer.com/support",
"releaseRef": "acceptance",
"verifiedAt": "2026-08-13T00:00:51.676Z",
"deploymentRef": "demo"
},
"detail": {}
}case_verification · eb15124b-03ea-4419-8d4e-5713d4ee0b79 · api
{
"old": null,
"new": {
"caseId": "b82645d5-c55c-44c0-89fb-6aa3e2e9a7bc",
"method": "ci",
"outcome": "failed",
"summary": "Acceptance fixture: reproduction still fails",
"sourceUrl": "https://gitlab.404ops.com/sites/supportminer/-/pipelines/5764",
"releaseRef": "acceptance",
"verifiedAt": "2026-08-13T00:00:51.061Z",
"deploymentRef": "demo"
},
"detail": {}
}case · 8384eba4-8b6d-4f04-918f-bad07c303894 · public_intake
{
"old": null,
"new": {
"status": "new",
"displayId": "SUP-1192D32A",
"visibility": "private"
},
"detail": {}
}case · b82645d5-c55c-44c0-89fb-6aa3e2e9a7bc · api
{
"old": {
"visibility": "private"
},
"new": {
"visibility": "public"
},
"detail": {}
}actor · e64e818d-4f62-42d5-9003-d0c854e9a4d7 · ui
{
"old": null,
"new": {
"type": "ai",
"active": true,
"displayName": "Demo Browser Reporter",
"permissions": [
"cases:read"
]
},
"detail": {}
}