Read-only demo

You can browse live workspace data, but changes are disabled in this environment.

Read only
Back to cases
SUP-QO52F4errorTriagedpublicmedium

SSO callback loses workspace redirect

The callback succeeds but drops the original workspace destination after authentication.

Assigned Actor Unassigned
ProductUnattributed
InstallationNot specified
Prioritynormal
Customer impactunknown
ComponentIdentity
Environmentdemo
First seenAug 12, 10:36 PM UTC
Occurrences2

Service level

No SLA

No active SLA policy matches this Case.

No SLA

Case attention

No followers yet

Followers receive future Case updates in their personal inbox.

Follow this Case to keep its changes in your updates.
Operational labelsNo labels
Affected organizations404ops Demo Customer
Canonical relationshipIndependent Case

Case relationships

Linked work

Typed links are directional. Canonical duplicates remain managed separately above.

Outgoing

No outgoing relationships.

Incoming

No incoming relationships.

Support answer

Resolution summary

No resolution summary has been recorded.

Release traceability

Fix to release

Code changes, releases, and deployments directly linked to this Case. Generic references remain separate below.

0 releases

Linked code changes

No code changes linked.

Linked releases

No releases linked.

Attribute this Case to a Product before linking product traceability.

Investigation hub

References

Runbooks, GitLab work, dashboards, and validation artifacts tied to this Case.

0 active

No active references have been attached.

Supervised investigation

Case knowledge

Reusable internal root causes, workarounds, and solutions require a human decision before becoming accepted knowledge.

0 accepted
solution
Promotion smoke test answerProposed by SupportMiner Owner · Aug 16, 5:28 PM UTC · Workspace scope

Smoke-test promotion of a public answer into reusable internal knowledge.

Rationale: Verifying the public answer promotion path end to end.

rejected Decided by SupportMiner Owner · Aug 16, 5:28 PM UTC: End-to-end smoke test of the public answer promotion path; not real knowledge.

Signal spine

Evidence and activity

SupportMiner Owner

Public comment added

Recorded by api.

comment.added
Customer Portal

customer case_followed

Recorded by customer_portal.

customer.case_followed
SupportMiner Owner

case organizations_updated

Recorded by api.

case.organizations_updated
SupportMiner Owner

knowledge rejected

Recorded by api.

knowledge.rejected
SupportMiner Owner

knowledge proposed

Recorded by api.

knowledge.proposed
SupportMiner Owner

occurrence recorded

Recorded by api.

occurrence.recorded
SupportMiner Owner

case reopened

Recorded by api.

case.reopened
SupportMiner Owner

Moved to resolved

Acceptance verification gate check

case.transitioned
SupportMiner Owner

verification recorded

Recorded by api.

verification.recorded
SupportMiner Owner

verification recorded

Recorded by api.

verification.recorded
SupportMiner Owner

case published

Recorded by api.

case.published
Hermes

Public comment added

Recorded by api.

comment.added
Hermes

Private note added

Recorded by api.

comment.added
Hermes

Public comment added

Recorded by api.

comment.added
SupportMiner Owner

Evidence attached: Redirect reproduction fixture

Recorded by api.

evidence.added
Hermes

approval requested

Recorded by api.

approval.requested
Hermes

Moved to verifying

Demo workflow evidence for the verifying stage.

case.transitioned
Hermes

Moved to in progress

Demo workflow evidence for the in_progress stage.

case.transitioned
Hermes

Moved to triaged

Demo workflow evidence for the triaged stage.

case.transitioned
Hermes

Case created

Recorded by api.

case.created